Privacy Policy

Your privacy matters to us. This Privacy Policy explains how OneClickMiner (“we,” “us,” or “our”) collects, uses, stores, and protects personal data when you visit our website, create an account, or use our services.

1) Data Controller

OneClickMiner operates as the data controller for all information collected through this website and related services. You can contact our privacy team through the in-platform support system or by email at [email protected].

2) Information We Collect

We collect information to operate our mining infrastructure, secure user accounts, and deliver requested services. The types of data we process include:

  • Account data: registration details such as name, email address, and login credentials.
  • Operational data: wallet addresses, selected mining packages, transaction identifiers, and service usage metrics.
  • Technical data: browser type, device identifiers, anonymized IP addresses, session logs, and telemetry used for diagnostics and fraud prevention.
  • Communication data: support messages, email correspondence, and feedback submissions.
  • Cookies and analytics data: collected in accordance with our Cookie Policy.

3) How We Use Your Information

We use personal data strictly for legitimate, limited purposes, including:

  • Providing, maintaining, and improving our mining and monitoring services;
  • Processing and confirming orders, managing wallet-first payouts, and verifying account ownership;
  • Detecting and preventing fraud, abuse, or unauthorized activity;
  • Complying with legal, tax, and regulatory obligations;
  • Communicating operational notices, updates, or security alerts;
  • Improving platform usability and reliability through aggregated analytics.

Our lawful bases for processing include contract performance, legitimate interests (security, analytics, and service improvement), legal obligations, and, where applicable, your consent (for marketing or non-essential cookies).

4) Sharing and Disclosure

We do not sell, rent, or share personal data with third parties for advertising or unrelated commercial purposes.

We only share limited data with trusted processors who assist us in operating the platform—such as hosting providers, performance analytics (e.g., Plausible, Matomo, or self-hosted telemetry), email delivery (e.g., transactional mail services), and anti-fraud/security tools. These providers process data solely on our behalf, under binding confidentiality and data-processing agreements, and are prohibited from using it for their own purposes.

We may disclose information when legally required—such as responding to valid law-enforcement requests or regulatory obligations—but only to the minimum extent necessary.

5) International Transfers

Your information may be processed or stored in data centers outside your home jurisdiction. When data is transferred internationally, we rely on recognized safeguards such as Standard Contractual Clauses (SCCs), adequacy decisions, or equivalent legal mechanisms. We continuously review our vendors to ensure they maintain adequate protection levels.

6) Data Retention

We retain personal data only for as long as needed to fulfill the purposes outlined above or to meet legal and regulatory obligations. Account-related and transactional information is retained while your account remains active and for a reasonable period afterward to handle support, audits, or dispute resolution. When data is no longer required, it is securely deleted or anonymized.

7) Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you;
  • Request correction of inaccurate or incomplete data;
  • Request deletion (“right to be forgotten”);
  • Restrict or object to certain processing;
  • Receive a copy of your data in portable format;
  • Withdraw consent for processing where it was previously given.

You can exercise these rights by contacting our privacy team at [email protected]. We respond in accordance with applicable data-protection laws (typically within 30 days).

8) Security Measures

We employ administrative, technical, and organizational safeguards to protect your data against loss, misuse, or unauthorized access. These include:

  • Encryption of data in transit (TLS) and at rest where applicable;
  • Role-based access controls and principle of least privilege;
  • Immutable logging of sensitive operations;
  • Regular infrastructure security reviews and patching;
  • Use of privacy-preserving analytics wherever possible.

9) Children’s Data

Our platform is intended only for users aged eighteen (18) and older. We do not knowingly collect personal data from minors. If we become aware that information has been provided by a person under 18, we will promptly delete it.

10) Policy Updates

We may update this Privacy Policy periodically to reflect service improvements, legal changes, or regulatory guidance. When significant updates occur, we will post a clear notice on our website or notify users directly by email. The “Last updated” date below indicates the latest version.

11) Contact and Complaints

For any privacy-related inquiries, you may contact us at [email protected] or via our contact page. If you are located in the European Economic Area (EEA) or United Kingdom and believe that our processing of your personal data violates applicable law, you have the right to lodge a complaint with your local data-protection authority.

Last updated on December 10, 2025.